Training Videos

Gather your team for a skill-building and motivating training session featuring these information-packed videos. Make it a celebration with popcorn in our movie-time bags.

Choose the topics you’re interested in then click the links for more detailed information and online previews.

Conflicts in the Workplace: Sources & Solutions
This brand new video will help your staff put aside differences, control emotions, and move forward.
Tell me more...

Dealing with the Irate Customer
The guidelines presented in this training video will help your frontline reps calm angry customers and maintain control of customer interactions.
Tell me more...

Listening Under Pressure
Learn how three listening techniques can be used alone or together to help reps soothe angry customers; get the information they need; and keep their focus in spite of interruptions.
Tell me more...

Popcorn Bags
Make your video-training sessions a celebration. Serve popcorn in our movie-time bags.
Tell me more...